FCA Regulated Partners
Currencycloud Safeguarding
When funds are posted to your account, in line with regulatory requirements, the regulated payment and e-money institutions who we work with safeguard your funds. This means that the funds shown in your payment account or e-wallet are held at reputable banks or covered by an insurance policy, and most importantly, are protected for you in the event of our partner, the regulated payment and e-money institutions, or our, insolvency. Our partners stop safeguarding your funds when the money has been paid out of your account to your beneficiary’s account.
If you require a breakdown of the exact amounts of funds you have safeguarded at each of our regulated payment and e-money partners at a particular point in time, please do not hesitate to contact us.
Ebury Safeguarding
For services provided by Ebury Partners UK Limited or Ebury Partners Canada Ltd, funds received for e-money issuance are safeguarded in accordance with the applicable Electronic Money Regulations. Safeguarded funds are held in segregated accounts at credit institutions in line with regulatory requirements.
Additional Information
If you require confirmation of which regulated provider safeguards your funds, or a breakdown of safeguarded balances held with Currencycloud or Ebury, please contact us at support@altomarkets.co.uk